Privacy Policy
This notice summarizes Genlift’s approach to personal data protection and information security for processes conducted via our website.
At Genlift, we consider protecting the confidentiality and security of personal data a core responsibility and aim to operate through compliant and transparent processes.
This policy provides information on how personal data is processed for contact requests, service/quote inquiries, and user experience features on our website.
- •Website visits and technical records (e.g., IP address, browser details, access logs)
- •Information submitted via the contact form (name, date of birth, national ID if provided, phone, email, address, city/district of residence, etc.)
- •Request subject, message content, project information related to quote/service requests
- •Assessment outcomes, quote/fee discussions, suitability status, email/correspondence, appointment details, accounting records
- •User settings such as language and cookie preference
- •Data processing that may occur through third-party content (e.g., Google Maps)
- •Lawfulness and fairness
- •Processing for specific, explicit and legitimate purposes
- •Data minimization and proportionality
- •Accuracy and keeping data up to date
- •Retention only for as long as necessary
- •Protecting data with appropriate technical and organizational measures
- •Identity/contact data: name, email, phone
- •Request/transaction data: topic, message content, request details
- •Technical data: device, browser, access time, IP address and security logs
- •Preference data: language selection and cookie banner preference
- •Evaluating quote/service/installation/modernization requests and contacting you
- •Managing customer relations and corporate communications
- •Ensuring website security, detecting errors and preventing misuse
- •Remembering language and cookie preferences
Limited data sharing may occur with infrastructure providers (hosting, email, security services, etc.) strictly for service delivery and with appropriate safeguards.
Embedded Google Maps on the Contact page is provided by Google. When loaded, Google may use its own cookies/similar technologies and some data may be transferred internationally.
- •We manage access permissions on a need-to-know basis
- •We protect systems with up-to-date software and security patches
- •We apply logging and monitoring mechanisms
- •We use technical controls to prevent unauthorized access, data loss and misuse
- •We review and improve our internal processes when needed
We retain personal data only for the period required by the purpose of processing and applicable regulations. At the end of the period, data is deleted, destroyed or anonymized.
Depending on applicable law, you may have rights to access your data, request correction or deletion, and raise objections in certain cases.
For Türkiye-specific information, please review our KVKK page.
If you have questions or requests about this policy, you can contact us: